This second clash in the Shell Helix Ultra Cup sees Kaizer Chiefs and Mamelodi Sundowns go head-to-head on the 16th of November 2019 at the FNB Stadium in Johannesburg.
- Strict traffic-control measures will be in operation. Help avoid traffic congestion – travel early to the stadium.
- If parking in the precinct, please ensure that you have obtained your pre-paid stadium parking ticket from Computicket.
- Arrive early to avoid missing the start of the event.
- Please respect the rights of other fans who have paid more for their ticket by ensuring that you only sit in your allocated seat during the event.
- No alcohol consumption will be allowed in the parking area. Fans are encouraged to make their way into the stadium when they arrive. Under no circumstances will intoxicated persons be allowed access into the stadium.
- SMSA, SAPS and stadium security and their duly authorises officials reserve the right to prevent any persons from bringing in any item into the stadium which is reasonably considered to be a danger or risk to the general of the event. (Please see our Stadia Terms of Entry.)
- Stadium has a strict No Smoking Policy and urges patrons to adhere to these smoke-free restrictions within the Stadium.
- All minors must be accompanied by an adult.
- Should you need immediate assistance, please notify the nearest event staff member or security personnel. Guests are encouraged to report issues and concerns to a nearby event staff member.
- Emergency numbers:
Stadium Management: 0861 STADIUM
Venue Operations Centre: 0861 STADIUM
Booysens SAPS: 011 433 5223
Computicket: 0861 915 8000
How do I know which entrance to use?
Fans are urged to familiarise themselves with ticketing information pertaining to Stadium Entry and to arrive at the stadium early.
What do I do in the event of an emergency?
In the event of an emergency, go to the nearest event staff member, security personnel or alternatively contact:
The Venue Operations Centre (VOC) and SMSA Reception on 0861 STADIUM.
Patrons are encouraged to report any issues or concerns to a nearby staff member, who will be on hand to assist including those with disabilities with serious emergencies. Emergency numbers, event details and evacuation procedures will be relayed via the PA system, on big screens and on the Stadium’s scoreboards.
What may I bring into the stadium?
Fans are advised not to bring any food, alcohol, drinks, umbrellas, cameras, recording devices, iPads or tablets to FNB Stadium as these items are not permitted past the turnstiles.
Is smoking permitted in the stadium?
FNB Stadium has a strict No Smoking Policy and urges fans to adhere to such restrictions because failure to do so will result in fines being issued.
May I bring my own food or beverages?
Unfortunately not. Braais and fires for braais in the parking areas are strictly prohibited. The consumption of alcohol is not permitted in the parking areas and minors are cautioned against attempting to purchase alcohol, as there will be no alcohol sales to minors. Trained staff will be monitoring beverage points and checking identity documents.
Do you have wheelchair access?
Which level of the stadium is the wheelchair access on?
How is the disabled access accessible?
Where is the disabled parking?
How can I provide feedback to Stadium Management South Africa?
Written feedback can be sent to firstname.lastname@example.org, or to speak to someone, call 0861 STADIUM.